- Ensure your support agents are focusing on the high value interactions by automating level 1 support requests.
- The API Assistant ingests your API reference and other documentation to provide answers.
- Continuously growing knowledge base through machine learning technologies.
- Can’t find an automated answer? The assistant will open a ticket on behalf of the user in your support channel.
- Fully flexible: Use it in your Hitch API profile, as a white-labeled separate web channel on your developer portal or in Slack.