Hitch API Support is focused on:

  • Improving your capacity to support community queries. Our customers have experienced a 4x improvement from using our tools.
  • Improving resolution times for API support tickets.
  • Building your own API knowledge base by identifying community questions and adding them as real-time responses.
  • Helping you measure support quality, through CSAT and other analytics.

We help you better support both public and private APIs, while making this function more measurable and aligned with your organizational needs.

Whether you are just starting out your API journey, or a mature player, we have support plans for all needs.

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Hitch support